Effective Date: 20 February 2026

This Privacy Policy describes how The Wall Arts (“we”, “our”, “us”) collects, uses, and protects your information when you visit or make a purchase from https://thewallarts.in/ (“Website”).

By using our Website, you agree to the terms of this Privacy Policy.

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1. Business Information

Legal Name: The Wall Arts
Registered Address:
Building No./Flat No.: 67-B
Panchal Fabrication & Engineering, Khajrana
Ramkrishna Bag Colony
Indore, Madhya Pradesh – 45206
India

Email: thewallarts.in@gmail.com

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2. Information We Collect

When you use our Website, we may collect the following information:

a) Personal Information

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely via payment gateway)

b) Order Information

• Products purchased

• Order history

• Transaction details

c) Technical Information

• IP address

• Browser type

• Device information

• Cookies and usage data

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3. How We Use Your Information

We use collected information to:

• Process and fulfill orders

• Communicate order updates

• Provide customer support

• Improve our Website and services

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

We do not sell or rent your personal information to third parties.

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4. Payment Processing

All online payments are securely processed through our third-party payment gateway partner, Razorpay.

• We do not store your full card details or CVV.

• Payment data is encrypted and processed directly by Razorpay in accordance with applicable security standards.

By making a purchase, you agree to Razorpay’s terms and privacy practices.

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5. Cookies & Tracking Technologies

Our Website may use cookies to:

• Improve user experience

• Analyze traffic and performance

• Remember customer preferences

You may disable cookies in your browser settings; however, some features of the Website may not function properly.

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6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill orders

• Comply with legal obligations

• Resolve disputes

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8. Third-Party Services

We may use third-party service providers including:

• Payment processors (Razorpay)

• Shipping and courier partners

• Website hosting providers

These third parties have access to necessary information only to perform their services.

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9. Your Rights

You may request:

• Access to your personal information

• Correction of inaccurate data

• Deletion of your personal data (subject to legal obligations)

To make such requests, contact us at:
thewallarts.in@gmail.com

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10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Continued use of the Website after changes constitutes acceptance of the updated policy.

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11. Contact Information

For any privacy-related concerns, contact:

The Wall Arts
Indore, Madhya Pradesh, India
Email: thewallarts.in@gmail.com